What to do when your Kindle Fire won’t turn on

A Kindle is a great alternative to carrying books. Though many book lovers counter this statement there are many benefits to using a Kindle.

This is especially applicable when you’re reading a 500 page novel and you want to take it on holiday while also aiming to pack light. The great thing about the Kindle Fire is that it taps into the benefits of a variety of activities, not only reading.

While a Kindle Fire is first and foremost about having easy access to books, this edition of the Kindle also has features such as web browsing. You can even load applications and music onto the device’s memory.

This turns a book into a travel companion with a variety of uses whether you’re in the mood to read a book on the beach or listen to music while you’re in the gym.

Kindle Fire Features – It’s more than a computerised book

The Kindle Fire brings the following features to the table:

  • Web browsing
  • Book service
  • Video service
  • Digital music service
  • Application service (such as Netflix and Pandora)


The Kindle Fire is truly one of Amazon’s greatest creations because it serves you well in its look as well as its functioning:

  • The size is ideal because you can easily fit into a handbag or suitcase.
  • A variety of features to engage with.
  • Good screen graphics.
  • Good battery life. You can read for up to eight hours without using a charger.


  • Charging cables are low quality and break easily.
  • No Bluetooth so you can’t send or receive files in this manner.
  • Limited storage space–only 8GB—and you can’t insert a memory card.

What to do when you can’t turn it on

Even in devices with great design and excellent quality you may come across a problem in its functioning. In the case of the Kindle Fire you may find it doesn’t want to turn on.

Luckily there are many ways to quickly sort this out or at least determine the source of the problem. Let’s start with the basics.

Don’t panic

You don’t have to fear your Kindle Fire is broken when it simply doesn’t want to turn on. Unfortunately a frozen screen is a normal occurrence in some Kindles and your battery may simply need a reset.

Check the battery

Don’t assume your Kindle Fire’s battery is charged even if you think it is. Plug your Kindle Fire into a power source and leave it for a while.

After half an hour, check if the device is showing the charging symbol. If the battery was completely empty it won’t show that it’s charging right away.

You need to make sure that your charging cable is working. Amazon does not supply cables that withstand a lot of wear and tear so test your cable on another device and replace your current cable if necessary.

Reset the device

It’s possible your device and battery simply need a reset. This is how you do it:

  • Disconnect the device from its charger
  • Press down on the power button
  • Hold the button in for 20 seconds
  • Release the button
  • Now press the power button once

Any effect? If not, try to reset it along with charging it:

  • Take the device in hand while it’s not plugged into a charger unit
  • Press the power button and keep it in for 20 seconds
  • Now plug in the charger and make sure the socket’s power is on
  • Release the button
  • Press power button once

Is the device indicating that it’s charging now? If not, keep going.

Replace the battery

The second part of your Kindle Fire that may need replacing is the battery itself. If none of the reset processes gets the device charging, you can open the device and swop out the old battery with a new one.

You may need professional help with this process if you haven’t done similar tasks before. Though the Kindle Fire is fairly easy to open there are many small parts that can get damaged. If you feel up to the challenge, follow these steps:

  • Push a plastic opening tool (available at iFixit) in between the two panels and slide it all along the edge to separate them by releasing clips.
  • Pull the back case away from the rest of the device
  • Push the edge of the opening tool in between the battery and the front case.
  • The battery is secured with glue so you need to push the tool underneath the battery and loosen it bit by bit.
  • There are two battery cells which you can now lift them a bit while you also remove the battery connector from its socket.
  • Now you can slide the two cells completely out of the casing.
  • Place the new battery in the Kindle Fire’s casing, slide the battery connector into the socket.
  • Close the device and make sure the clips are holding the two parts together again.

Is the device charging now? If not, you may need professional help.

Replacing parts

A variety of parts can be malfunctioning. Depending on your technical capabilities you can acquire new parts and replace the old ones.

However, it’s advisable to ask Amazon’s customer care to assist. Remember if your device is still within its one year warranty period, you may be able to get the problem tended to for free.

As an alternative your local technical expert may do a better job of replacing a part than your own DIY attempt.

A regular complaint with the Kindle Fire is that the charging connection itself is loose. To get to this small part you have to open up other parts of the Kindle Fire.

It’s therefore not advisable to attempt it on your own as you can easily damage sensors or wires.

The Kindle Fire is a great invention offering you many modes of entertainment. Many technical devices do experience glitches.

This is unfortunate but very few inventions are without faults. When your Kindle Fire is frozen again and won’t even charge, it’s possible to trace the source of the problem by following these steps.

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1 Comment on "What to do when your Kindle Fire won’t turn on"

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Ummm so my kindle fire hd isn’t even 24 hours old and it won’t charge or turn on. I’ve tried every step including checking the cable charger. The charger works fine on other thing but not my kindle. I can’t even turn it. HHHEELLLLPPPPP do I just send back….VERY irritated customer.